After nine months of physical therapy in 2011 at two other local rehabilitation facilities for an injured achilles tendon, Theresa White yearned for an alternate healthcare provider that met her expectations.
She sought a facility with transportation services, a private room and bathroom, effective rehabilitation services and a top-notch staff that would work well with her physician.
Based on the recommendations of hospital nurses, prior patients and residents, the Lincoln native found the perfect alternative in Lancaster Rehabilitation Center after her Dec. 2 knee replacement.
“The level of care, drive of the staff and visible progress throughout therapy was more evident at Lancaster Rehabilitation Center than ever before,” White said.
Her room was clean, comfortable and well-equipped. The staff were extremely attentive, respectful and gave her family a warm welcome, she said.
After only two days of physical therapy, White could bend her knee 20 more degrees. She received PT twice per day and occupational therapy once per day.
When White was discharged Christmas Day, she could bend her knee 100 degrees. The normal range of motion is 135 degrees.
“Physical therapists at Lancaster Rehabilitation Center are the best in town,” White said. “The entire staff were friendly, patient, dedicated and encouraging, and it was obvious they enjoy what they do.”
Staff also consulted her physician as needed and worked well with him.
“They never made me feel like a burden or a chore,” White said. “They always were happy to help and would visit my room for no other apparent reason than to chat.”
She and her family also were impressed by the taste and quality of the food.
White will have her other knee replaced Dec. 3.
“The entire atmosphere is the main reason I plan to return,” she said. “I know I am going to be taken care of and receive the physical therapy I need. I already have and will continue to recommend LRC to others.”
White already looks forward to gardening and resuming regular workouts.